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Help Center

FAQs

FAQs

General

What is included in the Resources section on PECB website?

What should I do if I think my PECB account’s security has been compromised?

Spam or phishing emails with the identity of PECB?

How secure is PECB’s website. Can I trust you with my personal data?

How do the security questions and answers work?

How to identify PECB Partners?

Does my certification body have to be accredited by the accreditation authority in my country?

How to get more information about the Misuse of PECB Brand Standards?

What is the difference between ISO Conformity, Certification, and Accreditation?

Who presents PECB Webinars?

How often are PECB Webinars organized?

What is a PECB Webinar?

Where can I find information regarding PECB University?

What is the duration of a PECB training course?

What is the difference between Lead Implementer and Lead Auditor?

What content does the training have?

How much does a PECB training cost?

How many people do normally attend a course?

How do I register for a training course?

How do I decide which courses I should take?

What should I do if I think my PECB account has been compromised?

How to recognize and avoid spam or phishing emails with the identity of PECB?

How do the security questions and answers work?

What is a PECB Trainer?

What is a PECB Partner?

Why is my login email not accepted?

How to recover my password and/or credentials for my PECB Account?

Why have I not received a confirmation email?

What types of PECB accounts are there?

How to make a special business request?

How to become a PECB Partner?

How to become a PECB Certified Trainer?

How to work with PECB?

What is PECB?

What are PECB’s official social media accounts?

What does PECB offer?

What is the PECB newsletter?

What are PECB’s news releases?

What are PECB’s brochures?

What is PECB’s Brand Book?

What standard is PECB itself certified against?

How will PECB evaluate my Trainer skills?

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Examination

What is an Invigilator?

What are the benefits of getting a PECB certificate?

How many types of Foundation exams are available? Are they aligned in all translated languages?

Why the same exam is available as Essay type and Multiple choice?

Why the Foundation exams are multiple-choice and closed-book?

How many types of PECB multiple-choice exams are available?

How to take a PECB exam?

How to prepare for the exam?

What standard is PECB itself certified against?

What are the exam structure and domains?

What is the duration of an exam?

What is PECB’s exam cancellation policy?

What is a sequential number?

What is a coupon code and how can I use it?

Can I eat or drink during the exam?

Are PECB exams open book or closed book?

What is the exam passing score?

What is the exam grading process?

What is the retake policy?

When will I receive my exam results?

Where can I complain about my exam results? / I do not agree with my exam results

How do coupon codes work when scheduling a PECB exam?

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Certification

How to maintain my Certification?

How to decide which certification is right for me?

What are PECB credentials?

What are CPD credits?

How Can I Get Certified?

What is the difference between a PECB professional certificate and an Attestation of Course Completion?

How to download the PECB logo and the logo of my certification?

Can I apply for the Senior Lead credential if I currently hold the related Provisional certificate?

What certificate can I obtain if I do not meet the requirements for the Lead credential?

Will my Senior Lead Auditor certificate be downgraded to the Lead Auditor or Provisional Auditor credential if I have not accrued the required 180 hours of relevant work experience?

Do I need to upgrade my Lead Implementer/Auditor certificate to a Senior level before I apply for the Master credential?

Is there a fee to be paid if I want to upgrade my certificate?

Do I have to fill out an application if I want to upgrade my PECB certificate, or is it done automatically by the PECB system?

How to upgrade a PECB Certificate?

How does a PECB certificate downgrade?

What benefits and/or vouchers will I receive with my PECB Master business card?

Why do you require 15/10 years of experience in the certification field for the ISO/IEC 27001 Master, meanwhile only 15/7 years for the Master in Risk Management?

Is a PECB Risk Management Master eligible to teach the ISO 31000 Lead Risk Manager course, ISO/IEC 27005 Lead Risk Manager course and the four foundation courses?

Do I have to submit a new application for the Master credential if I already am certified as Senior Lead Implementer and Auditor?

Can I obtain a Master’s credential without having Senior Lead Auditor and/or Senior Lead Implementer certificates?

What do I need to do to renew my Master’s credential?

Do I need to obtain the Foundation certificate of a particular course if I want to achieve the Master’s credential or does the Foundation exam suffice?

What are CPDs?

Can I apply for the Master’s credential if I do not have sufficient work experience?

What are the requirements for maintaining a PECB certificate?

Why should I get recertified?

Do I need to maintain my PECB business card?

Can I use certifications on my PECB business card?

How can I change my name on the PECB certificate?

Can I get a hard copy of my PECB certificate?

How long is the PECB certificate valid?

How will I receive my PECB certificate?

How long does it take for the certification process to be completed?

What does Personal Certification by PECB mean?

What are the benefits of getting a PECB certificate?

What is PECB’s refund policy?

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Cybersecurity Maturity Model Certification (CMMC)

What is PECB’s role in relation to CMMC customers?

How is PECB related to Cybersecurity Maturity Model Certification (CMMC)?

Why was CMMC created?

What is the difference between the CMMC training courses offered by PECB and those offered by CMMC LTPs?

What are the benefits of taking the PECB CMMC Foundation training course?

Can PECB Partners become CMMC Licensed Training Providers (LTP)?

What is CMMC and what is its purpose?

Is the PECB CMMC Foundation training course CMMC Accreditation Body (AB) approved?

Is there a PECB CMMC Foundation exam?

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